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Meeting the Needs of Student Users in Academic Libraries

Meeting the Needs of Student Users in Academic Libraries

Author: Michele Crump

Publisher: Elsevier

ISBN: 9781780633237

Category: Business & Economics

Page: 222

View: 525

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Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is not Explores behind the statistics as to why users come to the library; does the librarians’ concept of ‘the library as place’ match user perception? Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings

Meeting the Needs of Student Users in Academic Libraries

Meeting the Needs of Student Users in Academic Libraries

Author: Michele J. Crump

Publisher: Chandos Pub

ISBN: 1843346842

Category: Language Arts & Disciplines

Page: 204

View: 977

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Meeting the Needs of Student Users in Academic Libraries surveys and evaluates the current practice of learning commons and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To evaluate their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student's approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction. Are librarians using these findings to inform the evolution and implementation of new service models, or have they simply put a new shade of lipstick on the pig? Takes an honest look at learning commons in academic libraries and discusses what is working and what is not Explores behind the statistics as to why users come to the library; does the librarians' concept of 'the library as place' match user perception? Looks at the anthropology of the user to gauge satisfaction with the services and space provided by the library via recent survey findings

The Academic Library and Its Users

The Academic Library and Its Users

Author: Peter Jordan

Publisher: Routledge

ISBN: 9781351895279

Category: Language Arts & Disciplines

Page: 168

View: 571

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The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.

College Libraries and Student Culture

College Libraries and Student Culture

Author: Lynda M. Duke

Publisher: American Library Association

ISBN: 9780838911167

Category: Education

Page: 191

View: 578

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How do college students really conduct research for classroom assignments? In 2008, five large Illinois universities were awarded a Library Services and Technology Act Grant to try to answer that question. The resulting ongoing study has already yielded some eye-opening results. The findings suggest changes ranging from simple adjustments in service and resources to modifying the physical layout of the library. In this book the editors, both anthropological researchers have been involved with the project since its beginning. This book: Summarizes the study's history, including its goals, parameters, and methodology; Offers a comprehensive discussion of the research findings, touching on issues such as website design, library instruction for faculty, and meeting the needs of commuter and minority students; Details a number of service reforms which have already been implemented at the participating institutions. This book deepens our understanding of how academic libraries can better serve students' needs, and also serves as a model for other researchers interested in a user-centered approach to evaluating library services.

International Students and Academic Libraries

International Students and Academic Libraries

Author: Diane E. Peters

Publisher: Scarecrow Press

ISBN: 081087430X

Category: Language Arts & Disciplines

Page: 218

View: 989

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This book addresses the issues faced by both international students and by librarians who work with them and offers suggestions on ways to make the relationship between the two groups more positive and productive. The annotated bibliography provides an overview of the literature on the topic.

Creating the High-Functioning Library Space: Expert Advice from Librarians, Architects, and Designers

Creating the High-Functioning Library Space: Expert Advice from Librarians, Architects, and Designers

Author: Marta Mestrovic Deyrup

Publisher: ABC-CLIO

ISBN: 9781440840593

Category: Language Arts & Disciplines

Page: 158

View: 958

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This book provides practical information and insights to library administrators and building plan team members at academic and public libraries who are considering or starting a library expansion or reconfiguration of existing space. • Covers all of the steps in the building process, from preparing the RFP and selecting an architect to developing a financial contingency plan and managing community and staff expectations • Includes contributions from some of the most accomplished library architects and designers from across the nation • Presents information of great relevance and interest to library administrators as well as to architectural firms that work with libraries

Remote Access Technologies for Library Collections: Tools for Library Users and Managers

Remote Access Technologies for Library Collections: Tools for Library Users and Managers

Author: Fulkerson, Diane M.

Publisher: IGI Global

ISBN: 9781466602359

Category: Language Arts & Disciplines

Page: 234

View: 290

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"This book is crucial to understanding changes and the new expectations that library users have in the 21st century, including identifying, implementing and updating new technologies, understanding copyright and fair use laws, creating metadata for access to digital collections, and meeting user needs"--Provided by publisher.

Health Sciences Collection Management for the Twenty-First Century

Health Sciences Collection Management for the Twenty-First Century

Author: Susan K. Kendall

Publisher: Rowman & Littlefield

ISBN: 9781442274228

Category: Language Arts & Disciplines

Page: 308

View: 339

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In Health Sciences Collection Management for the Twenty-First Century, readers learn about best practices and also the big picture and the deeper changes that affect decision making. Chapter contributors and stories about different libraries’ experiences provide unique perspectives to topics and demonstrate the thoughtfulness of today’s health sciences collection management librarians.

Envisioning the Future of Reference: Trends, Reflections, and Innovations

Envisioning the Future of Reference: Trends, Reflections, and Innovations

Author: Diane Zabel

Publisher: ABC-CLIO

ISBN: 9781440867385

Category: Language Arts & Disciplines

Page: 176

View: 730

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Offering a broad overview of consequential changes in the landscape of reference services, this guide also provides practical guidance on how to meet the new challenges they present. For the past decade, librarians have been lamenting the demise of reference services. Encouraging recent research shows that reference librarians are actually in more demand than ever; however, nearly everything about reference has changed-from technologies, tools, and techniques to models of service. What are these changes, and how can the profession respond to and prepare for shifting priorities and user needs? In this volume, business librarians Diane Zabel and Lauren Reiter bring together a host of experts to answer these timely questions. Topics range from the education and training of professionals to meeting the needs and wants of employers. Covered are trends in chat reference, research consultations, do-it-yourself reference, tracking trends with user populations, assessment, and data-driven decisions about reference services. Grounded in the principle that regardless of the evolutions in service, the user remains at the center of reference, this guide offers readers an exciting look at the future of this important public service. Informs librarians of trends currently affecting the profession and shows how to deal with them Covers a wide array of topics, from those affecting the education of reference services to assessment of services Provides an in-depth look at new models in reference services

From At-Risk to At-Promise: Academic Libraries Supporting Student Success

From At-Risk to At-Promise: Academic Libraries Supporting Student Success

Author: Amy E. Vecchione

Publisher: ABC-CLIO

ISBN: 9781440876363

Category: Language Arts & Disciplines

Page: 154

View: 179

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As the demographics of student populations change, many students require additional or different support to be successful in their college careers. Meanwhile, higher education is under pressure to reduce budgets and serve more students within certain areas of the university, including the library, academic advising, and other student services. Academic librarians and student success administrators can collaborate to create additional pathways for students who struggle to succeed. Authors Vecchione and McGraw provide a roadmap for library employees and student success administrators to initiate and develop discussions on college campuses to define and address these emergent student needs. Through a selection of case studies and historical context, readers will learn how to define what student success looks like and how to design custom services to address student barriers to that success. Library employees and student success professionals both serve students at the margins. These readers will acquire skills to enhance student success initiatives and strengthen collaborations with one another.

International Perspectives on Improving Student Engagement

International Perspectives on Improving Student Engagement

Author: Enakshi Sengupta

Publisher: Emerald Group Publishing

ISBN: 9781839094521

Category: Education

Page: 224

View: 337

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As the role and practices of the academic library are evolving, so too is the relationship between the library and other areas of the university. This volume explores the library’s relationship with students, including the library-based learner, creating engaging classroom experiences, the library as an extension of the classroom, and more.

Academic Libraries in Urban and Metropolitan Areas

Academic Libraries in Urban and Metropolitan Areas

Author: Gerard B. McCabe

Publisher: Libraries Unlimited

ISBN: 9780313275364

Category: Language Arts & Disciplines

Page: 261

View: 630

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Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns. Service demands emanate from local business, industry, other libraries, and urban high schools. Internal services must be fashioned for a nonresident faculty and a usually older student body. Written by experienced urban university librarians, this handbook will be an invaluable source for their professional colleagues as well as for students of library science.